YAOLYA · home booking · edition 27.07.2026
This English version is provided for convenience. In case of discrepancies, the Russian version prevails.
1. General terms
1.1. The operator offers the guest an accommodation agreement under this offer, the Booking Rules, and the House Rules.
1.2. The apartment, dates, guests, price, prepayment, cleaning fee, and deposit are shown before payment.
1.3. Selecting dates or submitting the form does not by itself finally confirm a booking.
2. Acceptance and payment
2.1. The guest provides the required contact data, checks the stay parameters, and accepts the contractual documents through the required checkbox.
2.2. Acceptance is the prepayment offered by the site and made through YooKassa.
2.3. The prepayment counts toward the total stay price. YooKassa confirms the payment operation, not booking finality.
2.4. Card details are entered on the secure YooKassa page; YAOLYA does not receive or store the card number or CVC/CVV.
3. Booking confirmation
3.1. After successful payment, the system verifies payment and attempts to finalize the booking in RealtyCalendar.
3.2. Final guest confirmation is permitted only after proven RealtyCalendar finality.
3.3. If finality is not obtained, payment evidence is preserved, no final confirmation is sent, and the case is escalated to the owner.
4. Cancellation and refund
4.1. The guest may cancel and receive a full prepayment refund within 24 hours after payment.
4.2. If check-in is less than 48 hours away, the specific booking terms and the procedure agreed with the guest apply.
4.3. If the booking cannot be confirmed because the apartment is unavailable, the prepayment is refunded or an alternative is offered by agreement.
4.4. Refund timing depends on the payment method, provider rules, and applicable law.
5. Parties and changes
5.1. The operator provides the confirmed apartment for the agreed period and communicates check-in information.
5.2. The guest provides accurate data, pays agreed amounts, and follows the House Rules.
5.3. Changes to dates, apartment, or guest count require support coordination and may cause repricing.
6. Personal data, documents, and status
6.1. Personal data is processed for booking performance under the separate consent and Personal Data Policy.
6.2. Booking Rules: https://yaolya.ru/en/booking-rules/. House Rules: https://yaolya.ru/en/rules/.
6.3. Operator contacts: +79219526128; booking@yaolya.ru.