Booking Rules

1. General terms

1.1. These Booking Rules apply between the guest and the Individual Entrepreneur Yagirskaya Olga Valentinovna operating under the public YAOLYA brand.

1.2. Use of the site and submission of a request mean acceptance of these Booking Rules, the House Rules, and the Personal Data Policy where applicable.

1.3. If the guest does not agree with these terms, the guest should not submit a request.

1.4. Selecting an apartment and dates, submitting a request, or, if online payment is available, making a prepayment is not automatic booking confirmation.

2. Current request-only mode

2.1. In the current production mode, YAOLYA accepts booking requests without online payment.

2.2. A submitted request is not a confirmed booking and does not mean that the apartment is secured for the guest.

2.3. The operator checks apartment availability, verifies request details, and contacts the guest.

2.4. Payment, deposit, cleaning fee, check-in time, and final confirmation are coordinated with the operator.

3. Request submission

3.1. To submit a request, the guest selects an apartment, dates, number of guests, and enters necessary contact details.

3.2. Before submission, the guest should check the selected dates, apartment, stay terms, and, if online payment is available, the prepayment amount.

3.3. The site may calculate price information from calendar data and service settings. Final terms are checked by the service or operator.

3.4. Request submission does not create automatic RealtyCalendar finality and does not create automatic booking confirmation.

4. Payment, receipts, and confirmation

4.1. If online payment is available on the site, the guest may be offered an online prepayment for the selected apartment and period.

4.2. If online payment is used, the payment provider confirms the payment operation only; it does not by itself confirm the booking.

4.3. If a fiscal receipt is issued, the receipt confirms the payment transaction and does not replace booking confirmation.

4.4. Cleaning and deposit conditions are shown in the booking flow or coordinated with the operator according to the current product mode.

4.5. Booking confirmation is issued only after availability check and separate confirmation by the service, operator, or booking system.

5. Cancellation and refunds

5.1. In the current request-only mode, cancellation and payment questions are coordinated with the operator because online payment is not used on the site.

5.2. If online payment is available and used, cancellation and refund terms depend on the selected apartment, time before check-in, payment method, provider rules, and agreed booking terms.

5.3. If a request cannot be confirmed because the apartment is unavailable, the service may offer another apartment or period, or coordinate further actions with the guest.

5.4. If a payment was made and a refund is required, refund timing depends on the payment method, provider rules, and applicable law.

6. Changes

6.1. Changes to dates, apartment, number of guests, or other material terms are possible only after agreement with the operator.

6.2. Changes may lead to price recalculation, additional payment, or inability to keep the previous price.

7. Personal data and communication

7.1. To process a request, the guest provides contact details such as name, phone, e-mail, and other information needed for booking coordination.

7.2. Personal data is processed under the Personal Data Policy.

7.3. The operator may contact the guest by phone, e-mail, messenger, or another agreed channel to clarify request details, stay conditions, payment, refund, or other booking-related questions.

8. Legal details and language

8.1. Operator: Индивидуальный предприниматель Ягирская Ольга Валентиновна.

8.2. INN: 780622378983; OGRNIP: 319784700226367.

8.3. Operator legal details are published on /en/rekvizity/.

8.4. This English version is provided for convenience. In case of discrepancies, the Russian version prevails.